Shipping and Return policies

Customer satisfaction is our top priority and we aim to ship your order within 24 hours. However, the normal delivery time is 2-3 business days, depending on fabric availability and other conditions.

When you place an order, we will estimate shipping and delivery dates based on product availability and the shipping options selected. You have different shipping options available at checkout. 

Free shipping

Free shipping on orders over $150 within Canada and the United States (after discount and before taxes.), shipped via Canada Post. All orders that are eligible for free shipping will be shipped via Expedited Parcel with an automatic $100 coverage.

Lettermail 

  • Projected arrival date (business days): local (2 days), regional (3 days), national (6 days) *

Delivery standards are estimates of how long it will take for the mail to be delivered and are not guaranteed.

Lettermail Registered

Registered Mail™ is a service that Canada Post offers to those who need proof of mailing and/or proof of delivery. The service secures the signature of the addressee or the addressee’s representative and provides the sender with:

  • A mailing receipt with the date of purchase
  • A copy of the signature of the person who accepted the delivery
  • Tracking and the date when we deliver the item

Expedited Parcel

  • Reference number tracking
  • Liability coverage up to $100
  • Safe Delivery
  • Projected arrival date (business days): local (1-3 days), regional (3-6 days), national (4-10days) *

Expedited Parcel™ is fast, cost-effective ground shipping within Canada. All items can be tracked and have on-time guarantees. You can track parcels using the unique tracking number which you will receive by email once the order is completed and shipped. Every package has an automatic $100 coverage. Purchase additional liability for valuable parcels. If no one is home to receive the parcel and a safe location is not possible, Canada Post will leave you a delivery notice card telling you where to pickup the item at a designated post office.

Xpresspost     

  • Reference number tracking
  • Liability coverage up to $100
  • Safe Delivery
  • Projected arrival date (business days): local (next day), regional (next day), national (2 days) *

Fast, cost-effective shipping for documents and parcels in Canada. Get next-day and 2-day shipping with Xpresspost. All items are tracked, delivery times are guaranteed and delivery status can be checked online.

Priority

  • Reference number tracking
  • Signature
  • Liability coverage up to $100
  • Safe Delivery
  • Projected arrival date: local, regional, national (next business day) *

Priority™ is the fastest Canada Post service for time-sensitive documents and parcels. They are delivered to every residential and business address in Canada and guarantee next-business-day delivery between major urban centers. Signature collection and on-demand pickup are included at no extra charge.

For more information, please visit

International Shipping (outside of Canada)

  • We currently ship to both Canada and the United States
  • At checkout, select your country from the drop-down menu for specific prices. Please note that we cannot ship to international post office boxes.
  • Shipping costs are determined by package weight, shipping address, and shipping method.
  • The projected arrival date may vary depending on the destination and shipping method chosen. Orders shipped outside of Canada may take an additional 3-9 business days for processing.
  • Duties and taxes are not included in the shipping cost and may be charged by the country of entry. The recipient is responsible for all taxes and duties out